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Introduction

Welcome to the "middle-man" between your Adobe Commerce and TikTok Shop stores! Connector by Silk allows any Adobe Commerce seller to sync products, orders, returns, and more from their Adobe Commerce store to TikTok Shop.

With the Connector, you'll be able to:

  • 🛄 Push products from your Adobe Commerce store to TikTok Shop (TTS)
  • 🆒 Sync product detail in real-time between Adobe Commerce > TikTok Shop (pricing, inventory, description, and more)
  • 💴 Manage & view TikTok Shop orders from your Adobe Commerce admin
  • 📦 Fulfill TTS orders directly in Adobe Commerce with all shipping details synced back into TikTok Shop
  • ❌ Sync and/or process order cancellation in either platform

If you are not on Adobe Commerce and would like to get started visit: https://silksoftware.com/platforms/adobe-magento/

Get Started with Connector by Silk:

  1. Check the Installation Checklist and Create Your Account
  2. Create a Connection between your Adobe Commerce and TikTok Shop accounts
  3. Sync Your Products

Contact Us:

Website: https://www.silksoftware.com/tiktokshop/

Email: tiktokshop@silkdigital.com

Support Center

Need help getting set up?

  1. Check the Installation Checklist for integration.

  2. Create Your Account

Having trouble logging in?

Email tiktokshop@silkdigital.com to reset your account.

Experiencing technical difficulties?

Reach out to us via our "Live Chat" at the bottom right corner once logged into your connection.