Introduction
Welcome to the "middle-man" between your BigCommerce and TikTok Shop stores! Connector by Silk allows any BigCommerce seller to sync products, orders, returns, and more from their BigCommerce store to TikTok Shop.
With the Connector, you'll be able to:
- 🛄 Push products from your BigCommerce store to TikTok Shop (TTS)
- 🆒 Sync product detail in real-time between BigCommerce > TikTok Shop (pricing, inventory, description, and more)
- 💴 Manage & view TikTok Shop orders from your BigCommerce admin
- 📦 Fulfill TTS orders directly in BigCommerce with all shipping details synced back into TikTok Shop
- ❌ Sync and/or process order cancellation in either platform
Connector by Silk is compatible with BigCommerce and BigCommerce Plus.
If you are not on BigCommerce and would like to get started visit: https://www.silksoftware.com/platforms/bigcommerce/
Get Started with Connector by Silk:
- Check the Installation Checklist and Create Your Account
- Create a Connection between your BigCommerce and TikTok Shop accounts
- Sync Your Products
Contact Us:
Website: https://www.silksoftware.com/tiktokshop/
Email: tiktokshop@silkdigital.com
Support Center
Need help getting set up?
Check the Installation Checklist for integration.
Having trouble logging in?
Email tiktokshop@silkdigital.com to reset your account.
Experiencing technical difficulties?
Reach out to us via our "Live Chat" at the bottom right corner once logged into your connection.
